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Participants are provided strategies for adapting their selling styles to individual prospects. This approach allows the salesperson to be more effective while increasing sales with additional repeat business, contract renewals, and referrals from long-term customers....

Why do some teams perform miracles and others become an exercise in frustration? "Teamwork" is part of every organization's vocabulary but making it a reality is easier said than done. Effective teams complement the skills of individual members so they can tackle...